About Arc Systems

We build the systems good businesses run on.

Arc Systems is an engineer-led systems company. We give established service businesses the technology, systems and operations to grow without losing control.

Zachary Kim, founder of Arc Systems, smiling at a restaurant table under an olive tree

Founder

Zachary Kim

Founder, Arc Systems

I've been a software engineer since 2020, most recently at Stripe. In my engineering career, I've worked across payments, healthcare and cloud security, building systems that thousands of people rely on every day.

I've always loved solving problems and although working for tech companies was great, I wanted to move faster and see the impact of my work directly. Closer to home, both of my parents own small businesses. They're excellent at what they do, but they've never had the time to keep up with the tools that could make their work easier.

I started Arc Systems to make it easy for businesses to focus on what they do best, while keeping up-to-date with the demands of modern-day technology, especially in the age of AI.

I believe that every business should have a fair shot at competing in the market, and Arc Systems lifts businesses up to get that fair shot.

Track record

The same work, at a much bigger scale.

The habits from those roles carry straight into Arc Systems: build what's missing, measure it, and cut what isn't earning its keep.

STRIPE

16,000+

platforms use a payments dashboard I built and launched

STRIPE

$30,000

a year cut from engineering build costs

STRIPE

2–3x

faster code builds, after fixing how the build cache worked

AWS

40,000+

employees protected by sign-in security features I added

  1. StripeSoftware Engineer · 2024–2026
    Payments dashboards, the data pipelines behind them, and the build tools Stripe's engineers use every day.
  2. Tempus AISoftware Engineer · 2021–2024
    A quality-control platform pathologists use to review cell data, cutting turnaround time.
  3. Amazon Web ServicesSoftware Development Engineer · 2020–2021
    Sign-in security for the service AWS employees use every day.
  4. Goldman SachsIntern, Market Risk Technology · 2018
    APIs and data models that brought market-risk data into one central store.
  5. University of Illinois Urbana-ChampaignB.S. Computer Science + Linguistics · 2019

How we work with you

We treat your business like it's ours.

Understand first

Before we recommend anything, we learn how your business really runs: the tools, the hand-offs, and where things slip.

Fix the cause

"Not enough leads" is usually a symptom. We find what's underneath it and fix that.

Build to last

Documented, owned by you, and built on tools you can keep using. No black boxes.

Own the outcome

We measure whether it worked, and we stay until it does.

Who we work with

Good businesses that have outgrown their tools.

Service businesses that are already good at what they do, but lack the technology, systems and operations to scale efficiently. The work is strong. The website, the follow-up and the tools behind them haven't kept up.

Company
Arc Systems, LLC
Founded
2026
Based in
Maryland
Works with
Businesses anywhere, remotely

Let's see what your business needs.

Tell us what's in the way. We'll tell you plainly whether we can help.

Start a conversation